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Reviews for Anchor Water Damage & Restoration

  • Comment: The day before New Years Eve my wife and I had just arrived home from work and we were planning out our agenda to ring in the New Year. We had moved into our new home in Daybreak just five months prior and felt like everything was going well.

    But then..... a few days before Christmas, our upstairs toilet in the kids bathroom had started to have some issues with the float, which we had intended to repair in a few days. So that night we were downstairs in the family room watching a movie, when we heard the dreaded noise of water dripping through our can lights in our kitchen. Realizing what was happening, I quickly ran upstairs to shut the water supply to the toilet off. What I found upstairs was the bathroom floor covered in water, running onto the upstairs hall carpet and under the bedroom walls.

    I asked my wife to look up disaster repair on her phone and she found one with outstanding customer reviews. It was “Anchor Water Damage and Restoration” and they could be here to help in 20 minutes! We were impressed by the responsiveness to our phone call and even more impressed when Frank showed up when he said he would; in 20 minutes. Frank was friendly, professional, and came prepared to handle our flood. He used his sensors to see where the moisture was and accurately accessed the limits of the flood. He told us what he would be doing and why and went over his the cost estimate with us. He took the time to answer our questions and to explain things. Frank has brought all of the necessary equipment to get the kitchen ceiling and upstairs floor started with the drying and dehydration process. He told us he wouldn’t cut up our kitchen ceiling unless it absolutely needed to be replaced. It turned out that the ceiling could be saved and after the drying process, we only needed a seam repair done on the kitchen ceiling and some carpet pads removed. Anchor was honest, competent, and did excellent work to help us get our repairs done for a relatively low cost. Mikell made the billing a paperwork so efficient. It was a pleasure to work with these folks!

    We would definitely recommend Anchor as the restoration company to call for peace of mind. They will exceed your expectations and make you feel glad you called them to come out. They are honest and dependable. We felt their price was very reasonable and their workmanship was outstanding!
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