My wife and I would like to express our sincere thanks for the outstanding work you’ve done and our gratitude for the professional and friendly manner in which you handled the unexpected situation. Unexpected for us, that is, since no one really imagined a water heater in almost new condition to completely flood our finished basement. Anyway, it took no longer than one hour since I contacted our insurance agent and he recommended your company, for Frank and his help to show up and start the tedious work of draining the water, rolling up the carpet, removing the padding and even moving all the furniture and belongings to a safer place. Within what it seemed like a few hours he already had fans, humidifiers and other equipment on site going full blast. As homeowners, we can tell you it is a terrible experience when something of this nature happens, but Frank was always cheering us on and explaining what he’ll do next and assuring us that everything will look like nothing happened. He was right, of course, our basement looks wonderful. As part of follow up conversations with our insurance agent from Allstate we took the time to recount the wonderful interactions we had with Frank and Anchor Restorations and to recommend the quality of work and experience provided.